The project will explore how “veteran-friendly” care is experienced and delivered in everyday mental health settings across the UK. It will investigate the practical challenges and enabling factors that shape how mainstream services care for the Armed Forces community, and where gaps remain between policy and delivery.

By improving identification of need and tailoring of support in mainstream services, this work aims to ensure that former Service personnel receive more consistent, responsive and effective provision.

The research will place particular emphasis on the needs of under-served groups, including women, LGBTQ+ people, people from racialised communities, and early service leavers.

The project will use a mixed-methods approach, including a national survey, workshops, and in-depth case studies to understand the experiences of former Service personnel. The project is expected to run for 12 months.

Andy Bell, Chief Executive of Centre for Mental Health said

“Mental health services in the UK seek to provide high quality, equitable care to anyone who needs their support. But one size doesn’t fit all. We’re delighted to be able to carry out this work to explore what veteran-friendly mental health care looks like for mainstream mental health services. This complements the NHS’s veteran-specific mental health services, to ensure that there is no wrong door to the right mental health support.”

Michelle Alston, Chief Executive of Forces in Mind Trust said

“Many former Service personnel and their families rely on mainstream mental health services, yet staff in those settings may not always be aware of their background or the lasting impact of military service. This research will give us a much clearer picture of where care is working well and where support is still needed outside of Armed Forces-specific services. We are delighted to fund Centre for Mental Health to lead this important work to help ensure that the Armed Forces community is well-equipped to navigate mainstream mental health services.”