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FiMT supports Big White Wall App Development

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Award-winning online mental wellbeing service Big White Wall (BWW) is delighted to announce it has been successful in its bid for funding from the Forces in Mind Trust (FiMT). This funding, combined with monies from the Department of Health earlier in the year, means BWW will roll out its service via an app which can be used on all mobile devices.

The app will enable new and existing Armed Forces members of the Big White Wall community to access help and support on the go, at any time when they need it. The need for an app is clear as a third of BWW members are already logging in via mobile and tablet, and this number is growing all the time.

Jen Hyatt, CEO Big White Wall said: ‘We are absolutely delighted to have received the support of Forces in Mind Trust. Extending BWW’s 24/7 service to all mobile devices will be transformative as one third of people use these platforms for our services.  It means we will be in a position to help more people get the help and support they need, at a time and through the platform they choose.

“A large number of our members from the Armed Forces Community will directly benefit.  We very much look forward to working closely with Forces in Mind Trust and applaud their understanding of the value of digital mental health support.”

Air Vice-Marshal Ray Lock, Chief Executive of FiMT, said:The concept of Big White Wall really lends itself to being delivered through a mobile app, and this project fits well within FiMT’s mission to support innovation and research to improve the mental health of Service personnel and their families undergoing transition from military to civilian life. Big White Wall has been a resounding success; it is the anonymity, relaxed atmosphere and lack of stigma that give the whole Armed Forces Community, including Service and ex-Service personnel and their families, the chance to get help and support, and to form bonds within a safely monitored environment.’

The app is currently in development and should be launched early 2014.

For more information about the Forces in Mind Trust and their involvement with the Big White Wall project, please contact: Alice Farrow at The PR  / mobile: 07788 540 924 / direct dial: 0207 284 6955.

For more information about Big White Wall, please contact: Sylvia Christie at Big White Wall at /direct dial: 020 7060 1677.

About Big White Wall: is a digital mental health and wellbeing service that has been designated a High Impact Innovation by the National Health Service. It places people at the centre of their own care and delivers personalised pathways to recovery through a range of safe therapeutic services from the comfort of patients’ own homes. BWW is professionally staffed 24/7, and free to 22% of the UK adult population, including all UK serving personnel, veterans and their families.


BWW operates within a governance framework jointly developed with clinicians at the Tavistock and Portman NHS Foundation Trust (TPFT).  All Wall Guides are supervised and trained by clinicians from TPFT.  Big White Wall is a community of people who are experiencing common mental health problems who are supported to self-manage their own mental health

Big White Wall has supported over 11,000 people to date and has been commissioned by Clinical Commissioning Groups, the Department of Health, Help for Heroes, employers and many others to reach thousands more.

Awards include: NHS High Impact Innovation – Digital First; Mind Media Awards 2012, The Mark Hanson Digital Media Award – Finalist;  Guardian Public Services Awards 2010 – Winner ‘Transformation Award’; eGovernment National Awards – Finalist; HSJ Awards 2010, Innovation in Mental Health – Finalist ; NHS Health and Social Care Awards, Mental Health and Wellbeing 2010 – Finalist; National eWell-Being Awards 2010 – Finalist; Media Guardian Award 2009 for Innovation in Community Engagement – Winner

Big White Wall’s services include:

  • Digital Assessment: Online tool to assess common mental health problems and co-morbid physical conditions, due to launch in Beta in Sept 2013.
  • Support Network: A community of peers, professionally staffed 24/7, which enables safe, anonymous support through talking therapies and creative self-expression.
  • Guided Support: A range of self-managed and facilitated programmes for individuals and groups. Programmes include anxiety, depression, sleep, smoking and alcohol use.Live
  • Therapy: A range of real time therapies by instant text, audio or video from a panel of approved BWW therapists offering CBT, IPT, counselling and integrative counselling. Alternatively local services can provide telehealth services using their own clinicians through this platform.

One Big White Wall member said: “I feel that the support given by BWW is fantastic. You are not judged and you can be yourself. Most of us are very good at hiding our feelings. This is the only place I have felt comfortable in expressing myself.”

How Big White Wall has helped others1

  • 75% of members talk about an issue for the first time on Big White Wall
  • 95% of members feel better as a result

Support Big White Wall on Facebook now and follow via Twitter

FiMT are Recruiting for a Research and Support Manager

Job Details                                               

Job Title: FiMT Research and Support Manager

Location: FiMT Office – Mountbarrow House, 6-20 Elizabeth Street, London SW1W 9RB

Status: Monday – Friday 09.00 – 17.00

Salary: Range £35,000 to £40,000 PA

Benefits: Group pension plan, healthcare scheme, interest-free season ticket loan

Holiday: 25 working days plus Public/Bank holidays

Reporting to: Chief Executive

Overall Purpose of the role 

The Research and Support Manager (RSM) is responsible for delivering the Research commissioning programme and leading on the development of Strategy, Policy and Influence in support of FiMT objectives, projects and initiatives.

Full Job description can be found here

To apply please send a two page CV and cover letter to

Closing date for applications: 12th September 2013

Successful shortlisted candidates will be contacted directly by the FiMT team after the 16th of September.

Interview date: 26th September 2013

Transition Mapping Study Report


The Forces in Mind Trust launches seminal transition mapping study

The Forces in Mind Trust (FiMT), established through a Big Lottery Fund endowment to improve the transition of Service personnel, and their families, from military into civilian life, today [14th August 2013] launched its seminal ‘Transition Mapping Study’ report at RUSI, 61 Whitehall.

The study, conducted by The Futures Company, reviewed how the entire transition process from military to civilian life currently works and how it is viewed by stakeholders and recent Service leavers.

The information has been used to develop an economic model which calculates the total cost of poor transition to the UK as a whole at £113 million in 2012.  The Report includes the calculated costs to the UK for every aspect of poor military transition, including mental health issues at £26 million and alcohol misuse at £35 million. It also contains over 40 recommendations on how to reduce the number of these poor transitions.  These are relevant to Government, the charity sector and individual Service leavers.

Recurring themes and findings throughout the Report are:

  • Experiences of transition vary greatly, depending on personal attitude to transition  as well as social context
  • Differences between military and civilian life are vastly underestimated and the cultural differences can come as a surprise
  • The extent to which a Service leaver’s family is able to help is often reflected in transition success, but is rarely considered
  • Financial demands of civilian life can come as a shock, and a Service leaver’s individual life skills overall can be under-developed
  • The range of help for Service leavers can be difficult to understand and navigate

The event was hosted by FiMT’s Chairman, Tony Stables CBE, and included a comprehensive overview briefing from FiMT’s Chief Executive, Ray Lock.

Ray Lock commented: “The insight gained into the transition process as a result of this Report will enable the Forces in Mind Trust, and the wider Armed Forces community including Government Departments, to build upon the work we already have underway with our projects such as Future Horizons and Victor, and research programmes, for example on ex-Service personnel’s housing requirements being undertaken by Stoll and Riverside.

“We now have the evidence to say why transition fails, and what that failure costs.  So we can work out how to prevent failure in the future, and, because we recognize that funding is not unlimited, how much it makes sense to spend on the solutions.

“This type of evidence-based research into the transition process has never been done before and sets a benchmark for FiMT’s future programmes and projects.”

Please click this link to download the report. If you would like a hard copy  of the 90-page Report, this can be requested through

For further information, please contact:

Talia Cohen at The PR Office: or 020 7284 6957

About The Futures Company

The Futures Company is an award-winning, global strategic insight and innovation consultancy. Unparalleled global expertise in foresight and futures enables The Futures Company to unlock new sources of growth for clients through a range of consultancy, global insight and a range of subscription solutions.